Payment Policy

Secure Sockets Subcaste (128 Bit SSL Security) valoxina.com uses Secure Sockets Layer (SSL) technology to provide a safe and secure shopping experience. SSL technology encrypts sensitive information, including passwords and payment details, during online transactions. All forms on our website are protected with SSL encryption to help keep your personal information secure.

PAYMENT TERMS AND CONDITIONS

We accept the following payment methods:

    • American Express
    • Apple Pay
    • Diners Club
    • Discover
    • Google Pay
    • Maestro
    • Mastercard
    • Shop Pay
    • Union Pay
    • Visa
    • Bank Transfers (available for bulk or special orders – contact us for more information)

All prices and amounts are listed in GBP. Please read Shipping Policy for additional information.

Taxes

Taxes are included in pricing.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is a global security standard for organizations that process, store, or transmit cardholder information. It was established by the Payment Card Industry Security Standards Council to help protect payment data and reduce the risk of fraud.

Your Payment Information

Your full card details are not accessible to us. Once your order is completed, we can only view your billing details, shipping information, order details, and the last four digits of your card number.

Secure processing begins when you start the checkout process. You can confirm this by looking for a closed lock icon in your browser or by ensuring the website address begins with “HTTPS”.

We respect your privacy. We do not rent, sell, or share your personal information with third parties.

Our Privacy Policy explains how your personal information is collected and how it may be used.

Contact Information

Store Name: Valoxina
Warehouse Address:
35 Shaw Road, Bromley, BR1 5NW, United kingdom
Email: info@valoxina.com
Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (GMT)
Response Hours: We respond within 1-2 business days